The issue are fixed immediately after almost daily experience of support service, although the player detailed that the service approach needed extreme improvement. The player away from Poland confronted difficulties with the girl next withdrawal, because the the woman membership are prohibited rather than factor throughout the confirmation. Despite authorization to your cards inside her daughter’s name and you may communicating with the brand new local casino, they refused to reconsider the fresh blocking choice, leaving their impression defrauded. Therefore, the fresh complaint was not pursued then on account of compliance items.
Player’s not able to finish the account confirmation.
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Loyalty System
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Try Spin City safer?
The situation try successfully resolved as well as the balance try recovered. The gamer of Japan are worrying concerning the very long confirmation procedure. The player struggles to make certain their account as he isn’t in a position to upload their data files. After the player’s membership had been properly verified, the guy verified acknowledgment of the payment after. The player of Poland had their incentive earnings cancelled instead of next cause. The gamer confirmed the situation are resolved, so we signed they consequently.
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