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The new gambling enterprise got banned you to definitely account which have winnings away from 5170 Brazilian actual. The player got contended it absolutely was unjust while the their second account got a bigger matter, and felt the fresh local casino should not has held their finance. However, we had unearthed that carrying out multiple membership broken the newest casino’s laws. We had told the ball player that individuals could not assist your in such a case and you will advised your to seek help for his gaming dependency.
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I ended up closing the newest ailment as the ‘unresolved’ since the gambling enterprise had did not close the fresh player’s membership inside fast manner. Later, the new problem reopened because the local casino provides approved their error and processed a refund which ultimately led me to romantic the fresh problem while the fixed. The gamer from Portugal are feeling problems withdrawing the winnings owed so you can ongoing additional confirmation.
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